Monogram’s roots of providing superior window and door products, service, and creative solutions in South Florida dates back nearly Twenty Five years. Today, we service and install all facets of retrofit and new construction projects within the commercial, custom and production homebuilding markets.
Over the years, we have earned our excellent reputation and customer loyalty by supplying time-honored products of the highest quality, along with competitive pricing, timely delivery, and unparalleled service.
The foundation of this success is our people. Monogram Windows & Doors has one of the most knowledgeable groups of professionals you’ll find within the industry, most having been with the company for many years and possesing well over a half a century of collective industry experience. Staff training is constantly ongoing as products, technologies, methodologies and building codes continually evolve, but more importantly we know how to deal with each of our customer’s real-world challenges where added value can enhance return on investment.
We met at your business a few months back and I sent you some Jillian Michaels products. I hope you are well and still having success with your fitness goals.
We recently closed out the permit on the windows in my house. I want to thank your team and let you know what a great job they did. The installers were very professional, hard working, cleaned up and did a very professional job.
But I really want you to know how great it was to work with Neil. He is fantastic! I met Neil at the Fort Lauderdale home show (Nov I think) and, as you can probably imagine I was moving quickly and didn't really want to hear a sales pitch. Neil was short and to the point, and said just enough to make me call him back. We shopped a lot of window companies and while the prices were mostly comparable it was Neil that made us chose Monogram. He was very accommodating, he worked around our schedule, and he even came to my office once to show me different options (before I committed to anything).
Most importantly was that every single thing Neil said he would do, he did! And when he couldn't do something I asked for he let me know. He followed up after the job was done (we needed a screen and crank) and even held off on the permit until I was ready for the final inspection. And this was done AFTER I had fully paid.
We are very happy with our windows, and thanks to Neil and the team we are very happy with the entire experience!
Because of all of the above, I've recommended Monogram and Neil several times and will continue to so in the future.
All my Best,